Privacy Policy

Our collection of personal data from you is governed by our corporate ethos and our commitment to protecting your privacy. Please take the time to read this Privacy Policy Notice, as it describes how we treat and protect your personal information. Also, refer to our Terms and Conditions. From time to time, as we ameliorate or update our services and products, we may also update our Privacy Policy to offer you the best possible experience. Please refer to this section frequently for possible updates.

Should you have any questions regarding our Privacy Policy, please contact us by emailing at:

support@allthebeauties.com

 

How and When We Collect Information

We collect information from you when you visit our website, use our services, interact with our content, complete a transaction with us or contact our Customer Service Team.

This includes information we collect when you:

• Register for a personal account with us in order to use our site and services
• Contact our Customer Service Team
• Sign up to our newsletter
• Complete a transaction and purchase product(s) from us
• Enter our competitions or promotions
• Interact with us through social media
• Visit our website

What Information We Collect

Depending on the different ways you interact with us, we collect information from a variety of sources. This information may include but is not limited to:

• Identity and contact information such as full name, title, birthday, address, email address and phone number when you register for a personal account with us.
• Identity and contact information such as full name, title, email address, phone number and any other personal information that you may submit to us when you contact us through our Customer Service team. 
• Identity and contact information such as your name, email address, delivery and billing address, zip code, as well as financial information, such as payment card details and bank account number, when you purchase products from us.
• Transaction information such as product purchase history, including the products you have purchased from us, dates of purchase and purchase payment history.
• Your email address when you enter your email address to sign up to our newsletter, or enter our competitions, promotions and surveys.
• Technical information collected and stored automatically when you visit our website or shop in our online store, such as your computer’s IP address or information about your mobile phone or tablet, your location, the pages you have viewed and the products you have browsed, your browsing patterns, your browser type, languages, operating system, the device used to access our website and other technological information regarding the device. This information is collected using Cookies and other tracking technologies that facilitate your use of our Site and help us provide optimum services to you. You have options regarding your Cookie preferences and you may choose to block or erase some cookies. However, certain services may not work properly or even not work at all when you set your browser to not accept cookies, and in such case, you may not be able to purchase products from us or use our services. Please read our Cookie Policy for further information.
• Marketing and communication information, collected from us when we contact you using one of the contact means you have provided to us, informing you about our products, services, newsletter, offers, promotions, surveys and other material we may think that might be of interest to you. This information gives us details about your preferences in receiving marketing material from us and from our third parties such as our social media, and the ways you prefer to communicate with us.
• Your history of contact with us, the means you have communicated with us and the details of our conversations, giving us information about your profile as a customer.

Why We Collect Information and How We Use it

We collect your information and use it to fulfil our legitimate interests or contractual obligations, where you have given us your consent, or where we are legally obliged to do so.

More analytically, we use your information in the following ways:

To fulfill a contract and deliver your purchases to you 
To set up and manage your online account 
To provide our customer services and support, including responding to your enquiries and complaints 
To communicate with you regarding the course of your orders and other product information 
To handle returns 
To personalize our services to you based on your preferences, your order history and browsing activity 
To conduct market research in order to identify shopping preferences or for example, get feedback about our services or products 
To send you marketing material, such as information about our products, services and promotions or offers that we think might be of interest to you 
To inform you about service updates 
To conduct surveys and promotions 
To conduct online advertising as you browse the web 
For network security reasons, in order to investigate and prevent fraud activity 
To protect your data by authenticating customers when logging in to our website or purchasing products from us 
To enable you to have an enjoyable and simplified shopping experience, logging in easily and quickly, using your log in information 
To store your payment details because you have given us your consent 
To run, maintain and ameliorate our business as an e-commerce store, both in terms of providing you with the best products and services, improving our Site based on your preferences and customer demand as well as running our internal operation activities. 
To comply with any legal obligation if and where needed.

 

Third Parties

Please refer to the disclosures of this Privacy Policy Statement for information regarding who we share your personal information with, and why we need to do so. We will only share your information with Third Parties because you have given us your consent to do so, because it is in our legitimate interests in order to properly run our business and offer to you our services and products, or because we have a legal obligation to do so. Depending on the reason why we are collaborating with our Third-Party Partners, we will only pass to them the information necessary so that they can provide their services to us.

As part of running our business, we collaborate or may collaborate with trusted Third Parties who help us to run our business and provide to you high quality services, such as:

• Supplier partners who supply the products on our behalf
• Delivery and logistics companies who ensure that your order will be sent to you safely and securely
• Other partners who fulfill your orders, such as packaging companies and warehouses 
• Payment Service Providers who ensure that your payment will be taken and managed securely
• Marketing and advertising partners who help us run our e-commerce business, for example, managing our communications with our customers
• IT companies who help us support and run our website
• Fraud prevention, detection, law enforcement agencies or governmental parties, in order to prevent and tackle fraud and other criminal or illegal activity
• Where you have given your consent, we may share information with social media sites, for example, we may share your name in social media if you have won in one of our competitions
• In case that we sell part of our assets, undergo a reorganization or merge with another business, we may disclose your personal information with the Third-Party business.

 At any time, you have the right to inform us to cease sharing your information with Third Parties, when this information is shared for marketing reasons.

 

Social Media, Marketing and Cookies

Interacting and communicating with you, through Social Media, is imperative for the establishment of our relationship with you, our customers.

Based on your marketing preferences from our collection of information from you, we will send you marketing material regarding our products, services and offers that we think you might be interested in, via different communication means, such as email or post.

We will send you such marketing communications if you have given us your express consent, if you have purchased products for us or if you have communicated with us for information about our products or services.

You may opt out of receiving marketing communications at any time, by doing the following:

• By contacting our Customer Services Team, at support@allthebeauties.com
• By clicking on the ‘unsubscribe’ link, you will unsubscribe from the relevant email type.
• Or, where applicable, by updating your account settings.

 Please note that in the case that you opt out of receiving marketing messages, we may still contact you when needed with other information regarding our services, for example, for shipping details regarding your purchases.

Where you have linked to our Site using links from Third Party social media sites, including but not limited to Facebook, Pinterest, Instagram, Twitter or, where you have linked to Third Party Sites using links from our Sites, you need to have in mind that Third Party Sites have their own Privacy Policies, therefore we will not and cannot be held responsible for these Privacy Policies. For any questions or complaints regarding the Privacy Policies of Third Party Sites, we encourage you to read the relevant Privacy Policies or contact directly the Third Parties.

As a way of advertising our products and facilitating your purchases from our website, we use a wide range of online advertising technologies, such as cookies or other technological means that track your web activity and show you All The Beauties banners and ads when you visit other websites or apps, based on your previous searches and pages that you have visited on our website. In addition, we may use social media platforms to target audiences whose profile matches our offerings. You may opt out of these online adverts by changing your cookie settings. Please use the ‘Help’ function in your browser in order to change your cookie settings. You will need to have in mind that if you restrict cookies from our Site, you will not be able to purchase products from us and use some of our services.

 

Protecting Your Personal Data

All The Beauties takes all the reasonable and necessary physical, technological and employee measures and policies in order to protect your personal data. In addition, we use and follow widely acknowledged industry practices in order to make sure that your personal data is kept safe without being lost or stolen. We employ safe and secure methods to make sure that your credit and debit card information is encrypted into a code, preventing unauthorized access and disclosure.

However, you should always keep in mind that the Internet is not a 100% secure environment. To maximize protection, we ask you to keep your personal data such as passwords personal at all times and never disclose them to anyone.

 

Storing Your Personal Data

We will store and retain your personal information for only as long as is necessary to fulfill the purpose for which it was collected. When the purpose for which it was collected has been fulfilled, we will delete your personal information using reasonable measure to protect you against unauthorized access or use. We will only keep your personal information for longer than the time necessary to fulfill the purpose for which it was collected, when there is a legal reason.

 

Children Under The Age of 13

We comply with the Children’s Online Privacy Protection act of 1998, and to protect children’s privacy and safety online, we disallow children under 13 from using our services altogether. Our policy is to not collect any personal information from any child under 13 years old, and our policy applies but is not limited to signing up for our promotions or services.  If you are under the age 13, you can browse our website, but you should not create an account, use our services, or make any purchases from us.

We do not sell our products or services to children. If you are above the age of 13 but under the age of 18, you must have your parent’s or guardian’s permission form on file in order to use this Site.

 

Changes to This Policy

We may revise this Privacy Policy Statement from time to time. Please refer to this section to see any updates.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@allthebeauties.com.